Insider FAQ
- What is This Old House Insider?
- How can I find my Insider member ID?
- How can I make changes to my Insider account?
- I have questions about my Insider billing.
- How do I cancel my Insider account?
- What is your refund policy?
- Can I purchase an Insider membership as a gift for someone else?
- I hear that you receive a free t-shirt upon joining Insider. What are your size options?
- What can I do if my free t-shirt arrives and it does not fit?
- I lost my Insider Membership card. How do I get a new one?
- What should I do if I am not receiving Insider membership emails?
- What if I do not receive my Membership Kit or my Membership Kit is damaged?
- How do I unsubscribe from Insider emails?
- Can I pause my Insider membership subscription?
- How do I sign up for Insider?