There are several ways to cancel your Insider membership subscription as described below. Note: If you signed up for your Insider membership through Apple TV, Amazon FireTV, Roku, iOS or Android, you must cancel through that app store provider. Please see below for directions on how to cancel in each app store.
For all other members, you can cancel via one of these methods:
If you signed up on the website:
1. Log into your Insider account.
2. After logging in, go to My Profile and then to Membership settings where you can select "Cancel Your Insider Membership".
After you request cancellation, your subscription will continue until the end of your current pay period, after which the subscription will expire and will not auto-renew. Please note that this option will not cancel your membership if you signed up through an app store.
You may also cancel your web login this link: https://access.thisoldhouse.com/terminate/me
Phone: Call our Member Support Department at 1-800-324-6743.
Please be ready with your member number.
Email: Email our Insider support department at membersupport@thisoldhouse.com
If you signed up in an app store:
Apple TV/iOS: https://support.apple.com/en-us/HT202039
Amazon FireTV: https://www.amazon.com/gp/help/customer/display.html?nodeId=202011260
Roku: https://support.roku.com/article/208756478
Android/Google Play: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Note: Cancellation of your account does not automatically delete your account data.